Shipping & Delivery

Effective Date: July 3, 2026

Thank you for shopping with Noaise. This Shipping Policy explains how we process, ship, and deliver orders placed through our website. Please read the information below before placing your order.

Shipping Coverage

We currently ship to addresses within the United States. At this time, we do not ship to U.S. territories, APO/FPO addresses, or international destinations unless otherwise stated on our website.

Order Processing

All orders are processed during our regular business days, Monday through Friday, excluding public holidays.

Orders placed before 5:00 PM EST on a business day will begin processing the same business day. Orders placed after the cut-off time, on weekends, or on holidays will be processed on the next business day.

Shipping Time

After your order has been processed, it will be shipped using one of our trusted delivery partners.

Estimated delivery times begin after your order has been processed. Delivery estimates are provided as a guide and may vary due to weather conditions, carrier delays, high shipping volumes, or other circumstances beyond our control.

Shipping Rates

The shipping fee will be displayed during checkout before payment is completed. Any applicable taxes will be calculated separately where required.

Shipping Carriers

Orders are delivered through reputable shipping carriers, including:

• USPS
• UPS
• FedEx

The carrier used for your shipment is selected based on destination, package size, and logistics availability.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

You can use the tracking number to monitor your shipment through the carrier's tracking system. Tracking information may take up to 24 hours to become active after the package has been handed to the carrier.

Delivery Information

Please ensure that your shipping address is complete and accurate before placing your order. Incorrect or incomplete address information may result in delivery delays, additional shipping charges, or returned packages.

Noaise is not responsible for delays caused by incorrect shipping information provided by the customer.

Address Changes

If you need to update your shipping address, please contact us as soon as possible.

Address changes can only be made before an order has been shipped. Once a package has been dispatched, we may not be able to modify the delivery address.

Multiple Items

If your order contains multiple items, they may be shipped in separate packages depending on warehouse availability and packaging requirements. If this occurs, separate tracking information will be provided for each shipment.

Delayed Deliveries

While we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to:

• Severe weather conditions
• Carrier operational delays
• Holiday shipping volume
• Natural disasters
• Unexpected transportation disruptions
• Incorrect shipping information

These situations are outside of our direct control. We appreciate your patience should such delays occur.

Lost Packages

If your tracking information indicates that your package has been delivered but you have not received it, we recommend:

• Checking around your delivery location.
• Verifying with household members or neighbors.
• Contacting the shipping carrier for additional delivery details.
• Allowing up to 24 hours for the package to arrive after being marked as delivered.

If you still cannot locate your package, please contact our customer support team for assistance.

Damaged Packages

If your package arrives visibly damaged, please keep the original packaging and contact us promptly. Providing photographs of the package and the damaged item will help us investigate the issue with the shipping carrier and determine an appropriate resolution.

Undeliverable or Returned Packages

Packages returned due to an incorrect address, failed delivery attempts, or refusal of delivery may be returned to our fulfillment facility.

Once the returned package is received, we will contact you regarding available options. Additional shipping charges may apply if reshipment is requested.

Shipping Restrictions

Certain delivery locations or shipping methods may be unavailable depending on carrier limitations or regional restrictions. If we are unable to fulfill an order to the provided address, we will notify you as soon as possible.

Holiday Processing

Orders are not processed or shipped on weekends or recognized public holidays. During peak shopping seasons or holidays, additional processing or transit time may be required.

Products We Ship

This Shipping Policy applies to all products available through Noaise, including:

• Shoulder Bags
• Crossbody Bags
• Tote Bags

Customer Support

If you have any questions regarding your shipment or need assistance with an order, please contact us during our customer support hours.

Our customer service team is committed to responding to inquiries as quickly as possible and assisting you throughout the shipping process.