Shipping Policy
Shipping Policy
Last Updated: March 2026
At Noaise, we are committed to providing a transparent, consistent, and reliable shipping experience for all customers. This Shipping Policy outlines the procedures, timelines, costs, and responsibilities associated with the delivery of products purchased through our website at https://noaise.com.
This policy applies to all products available on our store, including T-Shirts, Hoodies, Handbags, Dresses, and Blazers. Our goal is to clearly communicate how orders are processed and shipped while setting reasonable expectations for delivery.
Please note that all shipping timeframes provided are estimates and are not guaranteed delivery dates. External factors such as carrier operations, weather conditions, and seasonal demand may affect actual delivery times.
1. Order Processing (Handling Time)
Before shipment, all orders go through a processing stage. This includes order verification, payment confirmation, product preparation, quality control, and packaging.
Orders are processed during business days only, defined as Monday through Friday (excluding public holidays).
Orders placed after the daily cutoff time of 5:00 PM Eastern Standard Time (EST) will begin processing on the next business day.
| Processing Stage | Estimated Timeframe |
|---|---|
| Order Handling Time | 1 – 4 Business Days |
Processing times may vary slightly depending on product availability, order volume, and operational factors. During peak periods such as holidays or promotional campaigns, handling times may be extended.
2. Shipping Rates
We provide a clear and consistent shipping fee structure to ensure transparency for all customers.
| Shipping Method | Cost |
|---|---|
| Standard Shipping (Flat Rate) | $5.99 |
The flat shipping rate applies per order unless otherwise specified at checkout. Any applicable taxes or additional charges will be displayed before completing your purchase.
3. Delivery Timeframes
Once your order has been processed and shipped, it will enter the transit phase. Delivery times depend on the destination and shipping carrier performance.
| Shipping Stage | Estimated Duration |
|---|---|
| Handling Time | 1 – 4 Business Days |
| Transit Time | 5 – 9 Business Days |
| Total Estimated Delivery Time | 6 – 13 Business Days |
These timeframes are estimates and may vary due to factors outside our control, including carrier delays, weather disruptions, or high shipping volumes.
4. Shipping Carriers
To ensure reliable delivery, Noaise partners with established logistics providers, including:
- USPS (United States Postal Service)
- UPS (United Parcel Service)
- FedEx
Carrier selection is determined based on factors such as destination, package size, and operational efficiency. We reserve the right to select the most appropriate carrier for each shipment.
5. Tracking Information
Once your order has been shipped, you will receive a confirmation email containing your tracking number and instructions for tracking your package.
Tracking updates may take 24–72 hours to appear in the carrier’s system. If you do not receive tracking information within a reasonable timeframe, please contact our support team.
6. Shipping Destinations
Noaise primarily ships within the United States. Delivery availability may vary based on location.
We reserve the right to limit or decline shipments to certain regions due to logistical or regulatory considerations.
7. Address Accuracy
Customers are responsible for providing accurate and complete shipping information at checkout.
Noaise is not responsible for delays, losses, or delivery issues resulting from incorrect or incomplete addresses provided by the customer.
If you need to update your shipping details, please contact us immediately. Changes cannot be guaranteed once the order has entered processing.
8. Delivery Issues
8.1 Delays
Delivery delays may occur due to:
- Weather conditions
- Carrier operational issues
- High demand periods
- Incorrect shipping details
We encourage customers to monitor tracking updates and contact the carrier when necessary.
8.2 Lost or Missing Packages
If your package is marked as delivered but not received:
- Check with neighbors or household members
- Verify your shipping address
- Contact the carrier directly
If the issue persists, please contact us for assistance. We will review each case and determine appropriate next steps.
8.3 Damaged Items
If your order arrives damaged, please contact us with photographic evidence within a reasonable timeframe. We will assess the situation and provide a resolution where applicable.
9. Split Shipments
Orders containing multiple items may be shipped separately depending on inventory availability or packaging considerations. Customers will not incur additional shipping charges for split shipments.
10. Undeliverable Packages
Packages that cannot be delivered due to incorrect address information or failed delivery attempts may be returned to us.
In such cases, we may contact you to arrange reshipment. Additional shipping charges may apply if the issue was caused by incorrect information provided by the customer.
11. Risk of Loss
Risk of loss and title for products pass to the customer upon delivery to the shipping carrier. Once a package has been handed over to the carrier, delivery is subject to the carrier’s processes and responsibilities.
12. Customer Support
If you have any questions or concerns regarding shipping, our support team is available to assist you.
Email: support@noaise.com
Support Hours: Monday – Saturday | 7:00 AM – 5:00 PM (EST)
We aim to respond to all inquiries promptly and provide clear guidance regarding your order status.
13. Policy Updates
Noaise reserves the right to update or modify this Shipping Policy at any time without prior notice. Changes will take effect immediately upon posting on this page.
We encourage customers to review this policy periodically for updates.
14. Acceptance of Terms
By placing an order on our website, you acknowledge that you have read, understood, and agreed to the terms outlined in this Shipping Policy.
We appreciate your trust in Noaise and remain committed to providing a reliable and transparent shipping experience.