Cancel /Change Order

Cancel / Change Order Policy

Last Updated: March 2026

At Noaise, we understand that customers may occasionally need to cancel or modify an order after it has been placed. This policy outlines the conditions, timeframes, and procedures for requesting order cancellations or changes when shopping at https://noaise.com.

Due to the fast-moving nature of our order fulfillment process, all cancellation and modification requests are time-sensitive and cannot be guaranteed once an order progresses beyond certain stages.

1. Order Cancellation

1.1 Cancellation Eligibility

Orders may be eligible for cancellation if the request is submitted before the order has entered the processing stage.

Once an order has begun processing or has been shipped, cancellation may no longer be possible.

Order Status	Cancellation Availability
Pending / Not Processed	Eligible for cancellation upon request
Processing	Not guaranteed
Shipped	Not available

1.2 Cancellation Fees

Noaise does not charge cancellation fees for eligible cancellation requests submitted within the appropriate timeframe.

2. Order Changes

2.1 Modification Requests

Customers may request changes to their order, including:

Shipping address updates
Product size, color, or variant adjustments
Correction of contact information

All modification requests must be submitted before the order enters processing. Once processing has started, changes may not be possible.

2.2 Address Changes

Accurate shipping information is essential. If you need to update your shipping address, please contact us immediately after placing your order.

We are not responsible for delivery issues resulting from incorrect or incomplete addresses if changes are requested after processing begins.

3. How to Request a Cancellation or Change

To request a cancellation or modification, please contact our support team with the following details:

Order number
Full name used for the order
Details of your request (cancellation or specific changes)

Contact Information:

Email: support@noaise.com
Support Hours: Monday – Saturday | 7:00 AM – 5:00 PM (EST)

We aim to review all requests promptly; however, processing time may vary depending on order volume.

4. Orders Already Shipped

Once an order has been shipped, it cannot be canceled or modified. In such cases, customers may refer to our Return & Refund Policy for information on returning eligible items after delivery.

5. Failed Delivery or Returned Orders

If a package cannot be delivered due to incorrect address details, failed delivery attempts, or refusal by the recipient, it may be returned to us.

Once received, we may contact you to arrange reshipment or discuss available options. Additional shipping charges may apply depending on the circumstances.

6. Refunds for Canceled Orders

If a cancellation request is approved, the refund will be processed to the original payment method.

Refund processing times may vary depending on your payment provider. Please refer to our Return & Refund Policy for more details.

7. Limitations

Noaise reserves the right to refuse cancellation or modification requests in cases including but not limited to:

Orders that have already entered processing or shipping stages
Incomplete or unclear requests
Suspected fraudulent or unauthorized activity

8. Policy Updates

We reserve the right to update or modify this Cancel / Change Order Policy at any time. Changes will take effect immediately upon posting on our website.