Return & Refund Policy

Last Updated: March 2026

At Noaise, we aim to provide a fair, transparent, and customer-focused experience for returns and refunds. This Return & Refund Policy explains the conditions, timelines, and procedures for returning products and receiving refunds for purchases made through https://noaise.com.

This policy applies to all items sold by our store, including T-Shirts, Hoodies, Handbags, Dresses, and Blazers. While we strive to accommodate all eligible requests, returns and refunds are subject to the conditions outlined below and are not automatically guaranteed in every situation.

1. Return Eligibility

Customers may request a return within 30 days from the date of delivery.

To be eligible for a return:

The item must be unused, unworn, and in its original condition
The item must be returned in its original packaging
All tags, labels, and accessories must be included
Proof of purchase (order confirmation or receipt) must be provided

Returns that do not meet these requirements may be declined after inspection.

2. Non-Returnable Items

The following items may not be eligible for return:

Products showing signs of use, wear, or damage after delivery
Items missing original packaging or components
Final sale or clearance items (if clearly indicated at purchase)

3. Return Timeframe

Return Window	Condition
Within 30 Days of Delivery	Eligible for return (subject to conditions)

Requests submitted after 30 days from delivery may not be accepted.

4. How to Initiate a Return

To start a return, please follow these steps:

Contact our support team at support@noaise.com
Provide your order number and reason for return
Wait for return authorization and instructions
Package the item securely and ship it according to instructions

Returns sent without prior authorization may not be processed.

5. Return Shipping

Customers may be responsible for return shipping unless otherwise specified. Shipping costs are non-refundable unless the return is due to an error on our part (such as defective or incorrect items).

We recommend using a trackable shipping service, as we are not responsible for items lost during return transit.

6. Inspection Process

Once your return is received, it will be inspected to verify eligibility. This process typically takes several business days.

We reserve the right to refuse returns that do not meet the conditions outlined in this policy.

7. Refund Policy

7.1 Refund Eligibility

Refunds are issued only after the returned item has been received and approved following inspection.

7.2 Refund Timeframe

Refund Stage	Estimated Time
Inspection & Approval	2 – 5 Business Days
Refund Processing	Up to 10 Business Days

Once approved, refunds will be issued within 10 business days to the original payment method.

7.3 Refund Fee

A $2 processing fee will be deducted from the total refund amount for eligible returns. This fee helps cover administrative and transaction costs.

8. Partial Refunds

Partial refunds may be issued in cases where:

The item is returned in a condition different from its original state
Parts or accessories are missing
The item shows signs of use

Any deductions will be determined after inspection.

9. Non-Refundable Cases

Refunds may not be issued in the following situations:

Return requests submitted after 30 days
Items that do not meet return eligibility criteria
Items not received by our return facility

10. Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect product, please contact us within a reasonable timeframe with clear photos and details. We will review the case and provide an appropriate resolution.

11. Exchanges

We do not guarantee direct exchanges. Customers may return eligible items and place a new order separately.

12. Late or Missing Refunds

If you have not received your refund:

Check your bank account again
Contact your credit card provider
Contact your bank for processing updates

If the issue persists, please contact our support team for assistance.

13. Contact Information

For return and refund inquiries, please contact us:

Email: support@noaise.com
Support Hours: Monday – Saturday | 7:00 AM – 5:00 PM (EST)

14. Policy Updates

Noaise reserves the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.