Shipping Policy

1. Shipping Overview

Noaise provides a straightforward shipping service for customers purchasing products from our online store. Orders are processed after payment has been successfully received and the order information has been confirmed. Our standard handling time is 1 business day.

Once an order has completed handling and has been transferred to the shipping carrier, the normal transit period is estimated at 2 to 6 business days. Transit time begins after the order has been processed and shipped. Handling time and transit time are separate stages and should not be combined when estimating the complete delivery period.

2. Shipping Cost

Noaise charges a simple flat-rate shipping fee of $6.99 for standard delivery. This shipping charge applies regardless of whether your order contains Bags, Denim, Dresses, or a combination of products, unless a specific promotional offer or checkout message states otherwise.

The applicable shipping charge will be displayed during checkout before the customer completes the purchase. Customers should review the order summary carefully to confirm the product subtotal, shipping charge, and total amount due before submitting payment.

The shipping fee covers standard transportation of the order through the carrier network. It does not guarantee delivery on a specific calendar date because carrier schedules can vary due to operating conditions, weather, transportation interruptions, high shipment volumes, or other circumstances outside the direct control of Noaise.

3. Order Cut-Off Time

Our standard order cut-off time is 5:00 PM EST, Monday through Friday. Orders received before the daily cut-off time are eligible to enter our normal processing schedule for that business day.

Orders submitted after 5:00 PM EST may be treated as being received on the next business day for processing purposes. This means that placing an order after the daily cut-off can affect the date on which handling begins.

Orders placed on Saturdays, Sundays, or applicable non-business days may begin processing on the next available business day. The one-business-day handling period refers to business days and does not include weekends.

4. Order Handling and Processing

After an order is successfully placed, our team reviews the order details and prepares the purchased items for shipment. Our standard handling time is 1 business day.

During handling, products are prepared, packaged, and arranged for carrier collection. The handling period is necessary to ensure that the correct products, quantities, and order information are prepared before the package leaves our fulfillment process.

Processing may occasionally require additional time when an order requires verification, when there is an unexpected inventory issue, or when operational circumstances affect fulfillment. If an unusual delay materially affects an order, customers may contact our support team for assistance.

Customers should ensure that all shipping information entered during checkout is complete and accurate. An incorrect or incomplete address may result in delivery delays, returned packages, additional carrier handling, or the need for further customer instructions.

5. Estimated Transit Time

After handling is completed and the package is handed to the carrier, the estimated standard transit time is 2–6 business days.

Transit time refers to the period during which the package is moving through the carrier's transportation and delivery network. The actual delivery date can vary depending on destination, carrier routing, weather, seasonal volume, transportation conditions, and other circumstances.

The estimated delivery timeframe is provided for planning purposes and is not a guaranteed delivery date. Customers should allow reasonable additional time during periods of severe weather, carrier disruptions, holidays, peak shopping seasons, or other events that may affect transportation networks.

6. Delivery Services and Carriers

Noaise uses established delivery carriers to transport customer orders. Depending on the destination, package characteristics, availability, and operational requirements, shipments may be delivered through USPS, UPS, or FedEx.

The carrier assigned to an order may vary. Customers do not necessarily receive the ability to select a specific carrier at checkout unless a carrier-selection option is expressly displayed.

USPS

USPS may be used for eligible orders and destinations. Once a package enters the USPS network, delivery timing and scanning activity are managed by USPS. Tracking events may appear at different stages as the shipment moves through processing and delivery facilities.

UPS

UPS may handle eligible shipments depending on destination and fulfillment requirements. UPS tracking updates can provide information regarding package movement, estimated delivery, and delivery completion when those details are available within the carrier system.

FedEx

FedEx may also be used for eligible shipments. Tracking events are generated through the FedEx transportation network and may update as the package moves between facilities or approaches the final delivery destination.

7. Order Tracking

Tracking information is provided when available after an order has been shipped. Once the package is transferred to the carrier and tracking data becomes active, customers can use the tracking information provided for their shipment to monitor delivery progress.

Tracking information may not appear immediately after an order is marked as shipped. Carriers can require time to receive, scan, and register a package in their tracking systems. During this period, a tracking number may exist even though the carrier's website has not yet displayed detailed movement information.

Customers should allow reasonable time for the first tracking scan before assuming that a shipment has not moved. If tracking remains unchanged for an extended period beyond the expected delivery window, customers may contact Noaise support so that we can assist with the available shipment information.

8. Delivery Address

Customers are responsible for providing a complete and accurate shipping address during checkout. Please verify your name, street address, apartment or unit number where applicable, city, state, ZIP code, and other required delivery details before placing the order.

Noaise is not responsible for delays caused by an incorrectly entered or incomplete delivery address. If an order has not yet been shipped and you notice an address error, contact our support team as soon as possible.

Once an order has entered the carrier network, changes to the delivery address may not be possible. Any available carrier correction or rerouting option is subject to the carrier's rules and may involve additional requirements or charges.

9. Delayed Deliveries

Although we work to process orders promptly, delivery dates can sometimes be affected by circumstances beyond Noaise's direct control. These circumstances may include severe weather, transportation interruptions, carrier network congestion, seasonal volume, public holidays, incorrect address information, delivery access issues, or other logistical conditions.

The standard timeframe of 1 business day for handling and 2–6 business days for transit represents an estimated service period rather than a guaranteed delivery date.

If your package has not arrived after the expected transit period, first review the latest tracking information. If the tracking information indicates a delivery exception, delay, attempted delivery, or another issue, please contact our customer support team with your order information so that we can review the situation.

10. Lost or Missing Packages

If tracking information indicates that a package was delivered but you cannot locate it, please first check common delivery locations around your property and, where appropriate, ask household members, building management, or neighbors whether the package was received on your behalf.

Customers should also review the delivery address shown in their order confirmation and the carrier's tracking information. If the package remains missing after these checks, contact Noaise support with your order number and tracking details.

When appropriate, we may work with the applicable carrier to review available shipment information. Carrier investigations, delivery scans, and claims are subject to the procedures and requirements of the relevant delivery service.

11. Damaged Packages

Customers should inspect their package and products after delivery. If an order arrives with visible damage, please retain the original packaging and contact Noaise support as soon as reasonably possible.

When contacting us about a damaged shipment, provide your order number and a clear description of the issue. Photographs of the exterior packaging, shipping label, and affected product may help us understand the condition of the shipment and determine the appropriate next step.

Shipping-related concerns are reviewed individually based on the available order information, delivery records, and applicable store policies.

12. Delivery Attempts

Carrier delivery procedures may vary depending on the destination and carrier. A carrier may make one or more delivery attempts, leave a package in an appropriate location, redirect the shipment, or hold the package for customer collection according to its own operational procedures.

If a carrier leaves a delivery notice or requests additional action, customers should follow the instructions provided by the carrier. Noaise cannot control the exact delivery procedure selected by the carrier at the destination.

13. Business Days and Holidays

Processing and transit estimates are expressed in business days. Business-day calculations generally exclude weekends and may be affected by recognized holidays or carrier operating schedules.

Because USPS, UPS, and FedEx may operate under different holiday schedules and service conditions, delivery activity may vary during holiday periods. Customers placing orders around major holidays should allow additional time for carrier processing and transportation.

14. Order Changes Before Shipment

If you need to correct information or request a change to an order, contact Noaise as quickly as possible after placing the order. Because our standard handling time is 1 business day, there may be a limited period during which changes can be considered.

Once an order has been packed, processed, or transferred to a carrier, changes may no longer be possible. Any request involving cancellation, modification, or address correction is subject to the status of the order at the time the request is received.

15. Multiple-Item Orders

Orders containing multiple products are normally prepared according to the availability and fulfillment status of the items included in the purchase. Customers purchasing Bags, Denim, Dresses, or multiple items should understand that shipping arrangements may depend on how the order is processed.

If products from the same order are shipped separately, customers may receive more than one tracking number or delivery update. In such circumstances, each shipment may have its own carrier tracking activity and delivery progress.

16. Shipping Information at Checkout

Before completing an order, customers should carefully review the shipping information shown at checkout. This includes the shipping address, selected products, shipping fee, and order total.

The standard shipping charge is $6.99. The standard handling period is 1 business day, followed by an estimated 2–6 business day transit period.

17. Customer Responsibility

Customers are responsible for entering accurate order and delivery information, monitoring available tracking information, and responding to carrier delivery notices when necessary.

Customers should also make reasonable arrangements to receive packages at the delivery address. If a shipment requires a signature, carrier instructions, or additional delivery action, the customer may need to respond directly to the carrier.

18. Contact Us About Shipping

If you have questions about shipping, order handling, tracking information, delivery delays, or a package that has not arrived, please contact the Noaise customer support team.

19. Our Commitment to a Clear Delivery Experience

At Noaise, we believe customers should have clear and practical information about how their orders move from checkout to delivery. For this reason, we provide a defined handling period, a transparent flat-rate shipping fee, estimated carrier transit times, and tracking information when available.

Our standard shipping service includes a $6.99 flat-rate shipping fee, a 1 business day handling period, and an estimated 2–6 business day transit period. Orders received by 5:00 PM EST Monday through Friday are handled according to our normal business-day processing schedule.

While carrier conditions can affect the exact delivery date, our goal is to prepare orders promptly and provide customers with the information needed to follow their shipment. USPS, UPS, and FedEx may be used depending on the shipment and destination, and tracking details are provided when available after shipment.

By placing an order with Noaise, customers acknowledge that estimated delivery times are estimates and may vary due to circumstances outside our direct control. If a shipping issue occurs, our support team is available during the stated support hours to help review the available order and delivery information.

Thank you for choosing Noaise for your Bags, Denim, Dresses,. We appreciate your business and are committed to providing a straightforward shopping and delivery experience from purchase through arrival.